Privacy Policy

We may collect the following information:

• Name
• Email address
• Mobile phone number
• Date of birth
• Health and medical information provided during registration or treatment
• Insurance information
• Appointment and communication history
• Device and website usage information

We use your information to:

• Provide psychiatric and behavioral health services
• Schedule and manage appointments
• Verify your identity
• Send appointment reminders
• Send medication reminders
• Deliver daily wellness check-ins
• Send one-time verification codes (OTP)
• Respond to your inquiries
• Improve our services
• Meet legal and regulatory requirements

By providing your mobile phone number and opting in, you consent to receive SMS messages from Xerevia Health related to your healthcare services.

These messages may include:

• Appointment reminders
• Medication reminders
• Daily wellness check-ins
• Care coordination notifications
• Account verification codes
• Service-related updates

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at info@xereviahealth.com.

SMS consent is not a condition of receiving healthcare services.

We do not sell, rent, or share your mobile phone number or SMS consent with third parties for their marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third party.

We may share information only as necessary to:

• Provide healthcare services
• Process insurance claims
• Work with secure service providers who support our operations
• Comply with applicable laws and legal obligations

We do not sell your personal information.

We use administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

You may:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw SMS consent at any time
• Request deletion of information where permitted by law

Xerevia Health complies with applicable laws regarding the privacy of minors. Services for minors require appropriate parent or legal guardian authorization where required.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Xerevia Health
Website: https://xereviahealth.com
Email: info@xereviahealth.com